Friday April 19:
- Building the MLA Knowledge Library: From Competency Profiles to Certification Registry with Sharmen Vigouret Lee and Sian Nuttall
- Why segment #1: Techniques to make blood collection easier
- Not just for CSI: How to Collect, Handle and Transport Specimens for Molecular Testing in Microbiology with Dr. Benjamin Mack
- Electronic lab ordering (eOrders) - Establishing a Connected Health System with Gerome Mangubat
- Why segment #2: New lab equipment from the last 5 years
- Accreditation and Sample Collection with Joel Droogers
- Why segment #3: Blood culture collection questions
- Hand Hygiene with Dr. Richard Cleve
Saturday April 20:

Welcome and MLA Awards
Violence Prevention for Medical Laboratory Professionals – A Refresher with Sharmen Vigouret Lee
Why segment #4: Lab Reference Range and Critical Results
Cracking the Dementia Code for Medical Laboratory Professionals with Karen Tyrell
Emotional Harmony: Finding Well-being at Work and Home with Laurie Shopland
Why segment #5: New lab instrument start to end process
Food Quality Matters - Using Therapeutic Nutrition to Improve Health with Dr. Barbra Allen Bradshaw
Why segment #6: Order of draw and blood tube colours
Difficult Collections: The Child with Dr. Richard Cleve